SacRT’s new bus network launched Sunday, September 8, 2019! Almost every bus route has been adjusted to improve frequency, scheduling, and weekend service. SacRT has been working on a variety of resources available to help riders navigate the route changes.
As part of SacRT Forward, new bus stop signs will be at bus stops throughout SacRT’s service area. The new signs not only feature a new look, but also include the bus route destination and the bus stop number on the front of the sign.
Updated schedules and system maps are available online at sacrt.com/forward.
The printed pocket timetables for many routes are now available at the SacRT Customer Service and Sales Center at 1225 R Street (13th Street light rail station). If your route has not been printed yet, SacRT says it will be coming soon.
The new system map is being installed at all light rail stations and transit centers. Keep an eye out for it in the coming weeks.
Also at sacrt.com/forward, you can use the trip planner to discover your new route. Simply enter any date after September 8, your starting point and your destination to find out which route or routes you will use on the new bus network.
SacRT Forward website: www.sacrt.com/forward
New System Map: http://sacrt.com/systemmap/systemmap.aspx
New Schedules: http://sacrt.com/schedules/2019sep/
New Trip Planner: http://sacrt.com/tripplanner/gtpsf.aspx
Call Center Hours Expanded
In order to provide trip planning assistance for new and current riders navigating the New Bus Network, SacRT’s Customer Service Call Center hours will be temporarily expanded.
Effective Sunday, September 8, the new hours are:
Monday through Friday from 6:30 a.m. to 7:30 p.m.
Saturday and Sunday from 7 a.m. to 4 p.m.
The expanded hours will be in effect for 90 days and extended if needed.
SacRT is offering free rides on all buses the first four days of service changes.